Support

Need Assistance?

WE ARE HERE TO HELP!

We dedicate ourselves to every customer in an exclusive way, taking care of all requests in detail, before, during, and after the purchase.

Should you encounter any problems, do not worry! NOKO Customer Care will help you solve it promptly and with absolute professionalism.

For any questions chat directly with the NOKO team representative.

Available in live chat from
Monday - Friday 08:00 - 13:00 and 14:00-17:00 CET
via WhatsApp, Instagram or Facebook Chat!

For Technical support, please send an email, we will respond within 24 hours.

We recommend describing the problem in detail as well as attaching pictures, if possible, to be able to provide a complete response on our behalf.

If you didn’t find the answers you were looking for, do not hesitate to call us from Monday - Friday 08:00 - 13:00 and 14:00-17:00 CET.

We will answer the phone in just three rings!

Chech out our video tutorials for your NOKO setup.

Additional information about your NOKO e-bike.