Battery, motor and electronics are seamlessly integrated within the frame to deliver performance without compromising design.
PURE DESIGN
ELECTRIC SYSTEM

From choosing the right e-bike to technical assistance after delivery, our team stays with you at every step. We can guide you by video call, help you find the right service solution near you, or arrange collection when needed.
Our Customer Care team is your first point of contact before and after your purchase. We can help with model selection, setup, maintenance, technical checks and service requests.
Contact us by WhatsApp or email. When needed, we can arrange a video call, help you find the right service solution near you or organise collection of your NOKO.
Every NOKO includes a 2-year warranty on components and a 5-year warranty on the frame and fork, subject to the applicable warranty conditions.
If you need assistance, contact us with your order number, bike model and a short description of the issue. Our team will assess the case and guide you through each step
NOKOBIKE, a pioneer in electric and sustainable mobility, celebrated today the inauguration of its new 4.000 sqm facility, marking a significant milestone that redefines the future of industrial production in the bicycle and micromobility sector.
With a focus on innovation and a firm commitment to sustainability, NOKO unveiled a series of new initiatives and products that aim to revolutionize the market, solidifying its leadership and setting the stage for unprecedented growth.


NOKOVULCANO blends cutting-edge Italian design with uncompromising performance.
DISCOVER MODEL

NOKOMAGMA features a full carbon frame and fork for lightweight performance, stability and control on any terrain.
DISCOVER MODEL
WHAT NOKO RIDERS SAY
From delivery to everyday riding, NOKO owners share their experience with the bike, the service and the way it feels on the road. Read their verified reviews.
“Meget god sykkel. Likte den godt.”
“Veramente soddisfatto dell'acquisto; grande qualità!”
“Très très bon vélo au quotidien, malgré deux points d'ergonomie à améliorer J'ai pu tester le vélo tout un week-end sur différents terrains (route, ville et petits chemins). C'est un excellent modèle léger , maniable, réactif avec un très bon comportement. L'assistance électrique est particulièrement fluide et agréable : il répond parfaitement à mes besoins. Deux petits points à améliorer sur l'ergonomie : La télécommande proposé au guidon : Elle manque de réactivité et n'est pas très optimale à l'usage. La lisibilité des LED : Les voyants de changement de palier d'assistance sont illisibles en plein soleil. Il faut mettre la main au-dessus pour faire de l'ombre et deviner la couleur, ce qui n'est ni pratique ni sécurisant en roulant. En résumé : un super vélo que j'adore, mais des commandes au guidon qui mériteraient une UX !”






Choosing NOKO means choosing peace of mind: you have 20 days to return your e-bike free of charge if you change your mind.
We’ll provide the return label and handle the logistics for you. As soon as we receive the bike, you’ll receive a full refund, no questions asked.
We believe in the quality of our products and want you to feel confident in your decision.
Your peace of mind is our priority. Thanks to our partnership with FSA – Full Speed Ahead, you have access to a network of 900+ service centers across Europe.
Should you need assistance, we’ll guide you to the closest center, or, for more specific needs, we’ll arrange a fast pickup via express courier for direct service at our facility.
A reliable, efficient after-sales service designed to support you, wherever you are.
Your NOKO e-bike is delivered as standard 80% assembled. Once received, you will need to fit the front wheel, install and adjust the handlebar, insert and adjust the seatpost, and screw in the pedals. These are simple steps that can be completed in just a few minutes by following our step-by-step video tutorial.
If you prefer to reduce assembly to a minimum, a 100% assembly service is available on selected models. In this case, the bike is prepared with the front wheel already fitted and the handlebar already installed: once you open the box, you will only need to adjust the handlebar to the correct position, insert and adjust the seatpost, and screw in the pedals.
The 100% assembly service is not available for NOKOMAGMA, NOKOVULCANO and NOKOBLAZE.